Shipping and Returns

UK SHIPPING

AUSTRALIA AND NEW ZEALAND SHIPPING

WORLDWIDE SHIPPING

Varies by country. Please add items to Cart and proceed to “Shipping Options” page in order to see pricing for your location. Prices vary between £8.95 to £44.99 depending on where you are in the world. Delivery times range from 7 to 15 working days. COVID is impacting delivery times.

Live in the USA? For cheaper shipping, order from our USA store: kapowmeggings.com

All deliveries sent by our mail partners, Royal Mail or DHL. Depending on destination, last leg can be fulfilled by the national mail carrier of destination country. Shipping times & guarantees are based on their services. (For this reason we also adhere to UK and German public holidays).

CUSTOMS TAX / DUTY FEES

Important notice on Customs: Customs departments of every country vary greatly. We can't guarantee you won't experience delays or customs charges, and do not take responsibility for your country's Customs service. You will be responsible for any Customs charges incurred. 

RETURNS & EXCHANGES

We want you to be 100% happy with your Kapow Meggings purchase. If you’re not happy for any reason, return your item(s) in their original condition (not worn other than to try on) for a full refund or exchange. For hygiene and safety reasons, we only accept underwear returns / exchanges for items that have not been tried on. Our return period is 30 days from receipt of item. If you would like to return or exchange your order for any reason, please email us at returns@kapowmeggings.com.

FREE Returns Within The UK: Email us at info@kapowmeggings.com with the details of your return and we will activate the returns process through our returns portal. Please post your return within 21 days of generating a returns slip through the Kapow returns portal. Items not posted within 21 days of generating the returns slip will incur a £3.99 processing charge. This returns policy is part of what allows us to offer free returns – thanks for your understanding! To be eligible for free returns you must have purchased through our website kapowmeggings.co.uk. 

EU Returns: Return packages must be shipped prepaid by the customer. Returns will be processed once the items are received by our warehouse. We cannot take responsibility for returned items that do not reach us. We suggest that you get postal insurance and a tracking number before sending any items.

EU Returns address:  

Rest-of-World Returns: Return packages must be shipped prepaid by the customer. Returns will be processed once the items are received by our warehouse. We cannot take responsibility for returned items that do not reach us. We suggest that you get postal insurance and a tracking number before sending any items.

Rest-Of-World Returns address:  

For any questions please email us at: returns@kapowmeggings.com

ON REQUEST

If you have a bulk order, or need specific delivery requirements please email us on info@kapowmeggings.com. We can also ship by courier on request.